what is A QUALITY MANAGEMENT SYSTEM?

When a company is said to be ISO 9001 certified, it means that the company has passed a physical certification audit which ensures the quality management of that business.

The major benefits which companies hold ISO 9001:2015 certification are:

• It increases chances of winning public sector tenders & private sector contracts
• It helps your organisation meet legal and regulatory requirements
• It can lower insurance premiums
• It improves customer satisfaction
• Improved operational efficiency
• It reduces re-work
• It increases profit margins
• It can increase employee motivation and participation
• It promotes continual improvement​

The key things that you'll need to look at - things that we can help you with - would be:

• reviewing the arrangements you have and helping you to identify what else you need to achieve the standards;
• formulating and implementing a plan to address any gaps between what you have and what you need;
• developing policies, procedures, processes and forms in support of your quality management system;
• identifying and evaluating the aspects of your business that can impact on quality;
• auditing your organisation against your own procedures and the requirements of ISO 9001;
• training and mentoring your teams to fully embed quality principles and new arrangements throughout your organisation.

Because of our knowledge, skills and experience, we can guide you and shorten the whole process, and make your quality system work more effectively and efficiently. 

We'll save you time and money and make sure you avoid the most common mistakes. We’ll also make sure you get a system that suits you, not just impose something on you ‘to get ISO 9001 certified’. 

If you would like to look at how to implement an ISO 9001 quality management system, then simply contact us.

Or, if you want to see what's involved in more detail, then get a completely free, no obligation, totally tailored ISO Gap Analysis for your business (only available to UK businesses).